With Susan’s experience and professional service, I am pleased that she has given me a suitable plan. She has carefully taken time and attention to understand me. There is a quote that explains her service excellence. “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways” by Richard Branson.

Kok Seng's greatest strength would lie in his dedication and commitment to customizing his services to the clients needs. Rather than use standardized models and fit the financial status into it, he takes the time and commitment to understand the needs and wants of the client, before proposing a detailed plan on how the client can go forward to achieve that goal over a long horizon. Kok Seng can be seen more as a friend rather than a financial planner. He takes time to talk to you and know you on a personal basis and goes beyond his scope to ensure that your welfare looked after. With him around, I can have an ease of mind as I know that my financial needs are being taken care of.

I am grateful to Wai Bin for the fantastic explanation and clarifications, as prior to meeting her, I was left hanging without a professional to advise me on my finances and policies for quite some time.

Wai Bin is a great adviser that I will gladly recommend to anybody.